Effective Date: January 25, 2025
This Privacy Policy governs how Elite Teams (“we,” “our,” or “us”) collects, uses, maintains, and discloses information from users (“Users”) of the Elite Teams mobile application (“App”) and EliteTeams.net website (“Site”). By using our App or Site, you agree to the terms of this policy. If you do not agree, please do not use our App or Site.
1. Information We Collect
We collect information to provide and improve our services, support our mission, and enhance the user experience.
1.1 Personal Identification Information
We may collect personal information from Users in several ways, including when they:
- Register on the App or Site.
- Subscribe to services or newsletters.
- Use features such as messaging, courses, events, or video training.
- Contact us for support or inquiries.
This information may include:
- Name
- Email address
- Username
- Profile details (e.g., interests, skills, or demographic information)
- Messaging content (sent via the App)
1.2 Non-Personal Identification Information
We may collect non-personal information automatically, including:
- Device type (e.g., phone or tablet).
- Browser name and version.
- Operating system and technical details of user interactions.
- App usage statistics (e.g., which videos or courses are accessed).
1.3 Cookies and Tracking Technologies
Our App and Site may use cookies, analytics tools, or similar technologies to:
- Enhance user experience.
- Monitor performance and usage.
- Provide personalized features or recommendations.
Users can adjust browser or device settings to refuse cookies or tracking. However, some features may not function properly without cookies.
2. How We Use Collected Information
We may use the information we collect for the following purposes:
- To Provide Services: Deliver personalized content, videos, courses, and event updates.
- To Improve User Experience: Understand how Users interact with the App or Site to improve features and usability.
- To Send Notifications: Share updates, reminders, or security alerts related to User accounts or events.
- To Communicate: Respond to inquiries, provide support, or process feedback.
- To Analyze Data: Monitor app performance and engagement through aggregated, anonymized data.
3. How We Protect Your Information
We implement industry-standard security practices to protect your personal data from unauthorized access, alteration, or misuse, including:
- Encrypted data storage.
- Secure transmission of sensitive information.
- Regular monitoring and updates to protect against vulnerabilities.
Despite our efforts, no method of transmission or storage is completely secure. Use our App and Site at your own risk.
4. Sharing Your Information
We do not sell, trade, or rent personal identification information to others. We may share information in the following limited circumstances:
- With Trusted Partners: To help operate our business (e.g., hosting services, analytics providers) and deliver services.
- As Required by Law: If disclosure is required to comply with legal obligations or protect our rights.
- With User Consent: When explicitly agreed to by the User.
Aggregated and anonymized data may be shared with third parties for analysis or promotional purposes.
5. Children’s Privacy
Protecting children’s privacy is important to us. The App and Site are not directed to children under 13, and we do not knowingly collect information from them. If we learn that we have collected information from a child under 13, we will delete it. Parents or guardians may contact us to request removal of data related to their child.
6. User Rights
Users have the following rights regarding their personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your account and associated data.
- Opt-Out: Unsubscribe from newsletters or marketing emails.
To exercise these rights, contact us using the information below.
7. Third-Party Services
Our App and Site may link to third-party services (e.g., payment processors, social media platforms). We are not responsible for the privacy practices or content of these services. Review their privacy policies before engaging with them.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top indicates the most recent update. Users are encouraged to review this policy regularly to stay informed.
10. User Conduct and Objectionable Content
Elite Teams is committed to providing a safe, inclusive, and respectful environment for all Users. By using our App or Site, you agree to the following terms regarding objectionable content and conduct:
10.1 No Tolerance for Objectionable Content
Users must not upload, share, or otherwise disseminate content that is abusive, offensive, discriminatory, defamatory, threatening, harassing, or otherwise objectionable. This includes, but is not limited to:
- Hate speech or discriminatory remarks.
- Explicit or violent imagery.
- Content intended to bully, harass, or harm others.
- Misleading or false information.
10.2 Reporting Objectionable Content
Users may report objectionable content or abusive behavior directly through the App or by contacting us. Reported content will be reviewed promptly.
10.3 Developer Action on Reports
Elite Teams will investigate all reports of objectionable content and take action within 24 hours. This may include:
- Removing the offending content.
- Ejecting the offending user from the platform.
10.4 Agreement to EULA
By using the Elite Teams App, you agree to abide by these terms and our End User License Agreement (EULA). Violations may result in account suspension, termination, or other actions as deemed appropriate by Elite Teams.
10.5 Disclaimer
Elite Teams reserves the right to modify or update these terms at any time to ensure compliance with legal or regulatory requirements and maintain a safe platform for all Users.
11. Contacting Us
If you have any questions about this Privacy Policy or your dealings with Elite Teams, please contact us at:
